Visão Geral
Este curso desenvolve competências essenciais de liderança no contexto do setor público, com foco na gestão de equipes, tomada de decisão, comunicação eficaz e condução de mudanças organizacionais. O participante aprenderá a liderar com foco em resultados, ética e prestação de serviços de qualidade à sociedade.
Conteúdo Programatico
Module 1: Foundations of Leadership in the Public Sector
- Definition and evolution of leadership
- Leadership vs management
- Public sector leadership challenges
- Ethical leadership principles
Module 2: Leadership Styles and Approaches
- Classical leadership styles
- Transformational and transactional leadership
- Situational leadership model
- Adaptive leadership
Module 3: Communication and Influence
- Effective communication techniques
- Active listening skills
- Persuasion and negotiation
- Conflict resolution strategies
Module 4: Team Management and Engagement
- Building high-performance teams
- Team dynamics and collaboration
- Motivation and engagement techniques
- Managing diversity in teams
Module 5: Decision-Making and Problem Solving
- Decision-making models
- Analytical and critical thinking
- Problem-solving techniques
- Risk assessment in decisions
Module 6: Change Management and Innovation
- Change management frameworks
- Leading organizational change
- Innovation in the public sector
- Overcoming resistance to change
Module 7: Emotional Intelligence and Leadership
- Emotional intelligence concepts
- Self-awareness and self-regulation
- Empathy in leadership
- Relationship management
Module 8: Ethics, Governance and Accountability
- Public sector ethics
- Transparency and accountability
- Governance principles
- Responsible leadership practices