Visão Geral
O curso ISO 22301 Business Continuity tem como objetivo capacitar profissionais na implementação, gestão e melhoria de um Sistema de Gestão de Continuidade de Negócios (BCMS – Business Continuity Management System), com base na norma ISO 22301. O treinamento aborda estratégias para garantir a continuidade das operações diante de incidentes, crises ou desastres, minimizando impactos e assegurando a resiliência organizacional.
Conteúdo Programatico
Module 1 – Introduction to Business Continuity Management (BCM)
- Overview of ISO 22301 standard
- Business continuity concepts and principles
- Organizational resilience fundamentals
- Relationship with risk management
- BCMS lifecycle (Plan-Do-Check-Act)
Module 2 – BCMS Requirements and Context
- Understanding clauses 4 to 10
- Organizational context and stakeholders
- Leadership and commitment
- Scope definition of BCMS
- BCMS policy and objectives
Module 3 – Business Impact Analysis (BIA)
- Identifying critical activities
- Determining impacts and consequences
- Recovery Time Objective (RTO)
- Recovery Point Objective (RPO)
- Prioritization of business functions
Module 4 – Risk Assessment for Continuity
- Risk identification and analysis
- Threats and vulnerabilities
- Risk evaluation and prioritization
- Risk treatment strategies
- Integration with BCM
Module 5 – Business Continuity Strategies
- Developing continuity strategies
- Resource requirements (people, technology, facilities)
- Alternate sites and redundancy
- Supply chain continuity
- Crisis management structure
Module 6 – Business Continuity Plans (BCP)
- Structure of a BCP
- Incident response procedures
- Crisis communication plans
- Disaster recovery planning (DRP)
- Roles and responsibilities
Module 7 – Testing, Exercises, and Maintenance
- Types of tests and exercises
- Scenario-based testing
- Evaluation of test results
- Maintenance of plans
- Continuous improvement
Module 8 – Performance Evaluation and Improvement
- Monitoring and measurement
- Internal audits
- Management review
- Nonconformities and corrective actions
- Continuous improvement of BCMS