Visão Geral

O Curso IPv6 Desktop Support, para Windows, MAC OSx, MAC OS Lion, Linux e UNIX preparará técnicos de help desk, representantes de suporte ao cliente, especialistas de suporte a PC, representantes de suporte técnico, especialistas de suporte técnico para gerenciar e oferecer suporte a redes IPv6.

Este Curso IPv6 Desktop Support ensina  os usuários a resolver problemas de operação e aplicativos de hardware ou software IPv6 nos sistemas operacionais de desktop.

Objetivo

Ao participar do Curso IPv6 Desktop Support, os participantes aprenderão a:

• Instalar e configurar IPv6 em Laptops, PC's e Desktops, MAX OSx, Linux e UNIX
• Solucionar problemas de software e hardware IPv6
• Instalar e reparar roteadores IPv6, computadores desktop e servidores
• Executar suporte e solução de problemas de desktop IPv6
• Fornece suporte técnico e help desk IPv6
• Ofereça facilitação e atendimento ao cliente com conhecimento
• Executar instalação de hardware e software
• Configuração IPv6 completa e atualizações para sistemas operacionais de desktop WIndows, MAX OSx, Linux e UNIX para oferecer suporte aos usuários finais

Publico Alvo

• Este Curso IPv6 Desktop Support ensina é direcionada a técnicos de help desk, representantes de suporte ao cliente, especialistas de suporte de informática, representantes de suporte técnico e especialistas de suporte técnico.

Materiais

Conteúdo Programatico

Introduction to IPv6

1. IPv6 Addressing
2. Unicast Addresses
3. Anycast Addresses
4. Multicast Addresses
5. 64-bit MAC Address Assignment
6. Loopback and Unspecified Addresses
7. IPv6 Header Information
8. New Header Format
9. IPv6 Extension Headers
10. ICMPv6 Network Operation
11. Neighbor Advertisement
12. Router Solicitation
13. Router Advertisement
14. Routing Services and Protocols
15. Routing Protocols Supported by IPv6
16. RIPng Protocol
17. RIPng Enhancements
18. Enabling IPv6 on Windows, Linux, MAC OS X, UNIX and Cisco
19. OSPFv3 Protocol
20. BGP Protocol
21. IBGP and EBGP Neighbors
22. Address Family IPv6 Configuration
23. IPv6 Access List
24. DNS Overview
25. DNS infrastructure
26. IPv6 Tunneling
27. IPSec Tunneling
28. Setting up the IPSec6 Tunnel

IPv6 Setup for Desktops

1. Configuring IPv6 Addresses
2. Configuring IPv6 Default Router
3. IPv6 DNS Settings
4. BOOTP
5. Connecting to the Internet
6. DHCPv6
7. Directory Server (LDAP)
8. DNS
9. E-mail
10. FTP
11. HTTP Server
12. PPP
13. POP
14. SMTP
15. VPN

IPv6 Support for WINDOWS

1. Basic IPv6 functions
2. IPv6 Deployment Strategies for Windows
3. Application Changes
4. Basic IPv6 functions
5. Starting IPv6 on all interfaces
6. Preference
7. IPv6 ping, telnet and FTP
8. Mail systems and IPv6
9. IPv6 enabled web-servers
10. The Programming Interface
11. Socket Library changes for IPv6
12. IPv6 Code Migration Tools
13. IPv6 Code Migration Tools
14. Sockets & Winsock APIs
15. Perl, Java, C# support for IPv6

IPv6 Support for MAX OS X

1. Basic IPv6 functions
2. Starting IPv6 on all interfaces
3. Preference
4. Privacy extensions
5. Packet filter/firewall
6. System & services
7. Mail.app, with functioning IPv6 SMTP
8. Perl with IPv6 modules/libraries
9. Working NDP
10. Apache HTTP server with IPv6
11. PHP with IPv6
12. BIND DNS server with IPv6
13. Tunnelling IPv4/IPv6
14. Configured tunnels
15. 6to4
16. DHCPv6
17. PPPv6

IPv6 Support for LINUX

1. IPv6-ready system check
2. Configuring interfaces
3. Configuring normal IPv6 routes
4. Neighbor Discovery
5. Kernel settings in /proc-filesystem
6. Netlink-Interface to kernel
7. Address Resolver
8. Network debugging
9. Support for persistent IPv6 configuration in Linux distributions
10. Auto-configuration
11. Mobility
12. Firewalling
13. Security
14. Encryption and Authentication
15. Quality of Service (QoS)
16. IPv6-enabled daemons
17. Configuring a Linux server for IPv6
18. Linux IPv6 protocol implementation
19. System parameters
20. Resolving names
21. IP address configuration
22. DNS configuration (client and server)
23. SNMP configuration
24. xinetd configuration
25. ip6tables configuration
26. NTP configuration
27. NFS configuration (NFS packet security emphasis)
28. sshd configuration
29. syslog configuration
30. Getting connected
31. Tunnel types
32. Setting up the tunnel
33. Allowing proto-41 traffic
34. Setting up an IPv6-capable gateway
35. Enabling forwarding
36. apache/lighttpd configuration
37. IPSec Key Management

IPv6 Support for ROUTERs

1. Preference
2. Privacy Extensions
3. Packet Filter/Firewall
4. Access control lists (ACLs)
5. Tunneling IPv4/IPv6
6. Configured tunnels
7. DHCPv6
8. PPPv6
9. Routing
10. Management
11. User Access and Privilege Levels
12. TACACS+
13. Using privacy and temporary addresses
14. Enabling IPv6 Routing and Configuring IPv6 Addressing
15. Mapping Host Names to IPv6 Addresses
16. Monitoring and Maintaining IPv6

IPv6 Desktop Support Tools and Tips

1. IPv4 addressing and routing
2. Static IPv6 addressing and routing on a PC using Vista, Windows XP, Windows 7, Linux, Mac
3. OS X and UNIX
4. Router advertisements
5. Renumbering a local network
6. Routing OSPFv3
7. Routing with IS-IS
8. IPv4 IS-IS route exchange
9. EIGRP for IPv6 routing
10. IBGP for IPv6
11. EBGP for IPv6
12. IPv6 prefix filtering in BGP
13. Multicast by using static RPs
14. Standard ACL (matching on source and destination addresses only)
15. IPsec and IKE
16. Cisco IOS Firewall
17. 6PE and 6VPE

IPv6 TroubleShooting Test & Tools

1. Verifying the IPv6 Experience
2. Identify your IPv6 address
3. Test your IPv6-based browsing connectivity
4. Network Utilities
5. Troubleshooting IPv6
6. Problem, Cause and solution
7. Troubleshooting IPv6 Connectivity
8. Address Resolution
9. Verifying IPv6 Configuration
10. Verifying IPv6 Connectivity