Visão Geral

Este curso foi concebido para dar aos participantes uma introdução aprofundada ao Cisco Hosted Collaboration Service (HCS), as suas características, capacidades e componentes quer como um único curso, quer em preparação para cursos de nível intermédio. O curso foca todo o ambiente do Cisco Hosted Collaboration Service e introduz os participantes aos papéis do centro de dados, agregação, realização e arquitectura de aplicações.

Objetivo

Após concluir o Curso Hosted Collaboration Service Foundation (HCSF), você será capaz de cumprir estes objetivos:

• As capacidades globais do Cisco HCS e os módulos de implementação
• A função da camada de agregação Cisco HCS e componentes para a desagregação local e central
• A função e os componentes da camada de realização do serviço, incluindo a Mediação de Colaboração Alojada (Hosted Collaboration Mediation Fulfillment) e o Cisco Unified Communications Domain Manager
• Opções de endpoint e conferência disponíveis para os clientes Cisco HCS, incluindo no local e nas Salas de Reunião de Colaboração baseadas em nuvem (CMRs)
• O papel da Cisco Prime Collaboration Assurance e da Mediação de Colaboração Acolhida Cisco Prime na monitorização e elaboração de relatórios sobre um ambiente Cisco HCS

Publico Alvo

• Este curso é para qualquer pessoa que necessite de uma introdução ao Cisco Hosted Collaboration Service.
  

Pre-Requisitos

• Conhecimento da funcionalidade do Cisco Unified Communications Manager
• Conhecimentos que podem ser adquiridos através da participação no curso Configurar o Centro de Dados Cisco Nexus (CCNDC)

Informações Gerais

Carga Horária: 16h

• Se noturno este curso é ministrado de Terça-feira à sexta-feira, das 19h às 23h
• Se aos sábados este curso é ministrado das 9h às 18h
• Se in-company por favor fazer contato para mais detalhes.

Formato de entrega: 

• 100% on-line ao vivo, via Microsoft Teams na presença de um instrutor/consultor ativo no mercado.
• Nota: não é curso gravado. 

Lab:

• Laboratório + Exercícios práticos

Materiais

Conteúdo Programatico

HCS Solution Overview

1. Describe the purpose and benefits of HCS and describe the main purpose of each component part of an HCS implementation, including data center, fulfillment, management, applications and aggregation.
2. Describe the Cisco Data Center Version 2 architecture used by HCS.
3. Describe redundancy capacities in the data center.
4. Describe the main purpose of Cisco Unified Communications Manager, Cisco Unity Connection, and Cisco Unified Presence Server (instant messaging).
5. Review Cisco Unified Communications application redundancy
6. Describe a “pure hosted,” extender, remotely managed and private cloud HCS deployment model.
7. Discuss the customer benefits and scenarios suited to each architecture.
8. Locate the documentation available for HCS.
9. Describe and use the documentation available for HCS

HCS Aggregation Laye

1. Describe the HCS aggregation layer principle purpose
2. Describe the difference between local and central breakout
3. Explain a session boarder controller’s role in an HCS network.
4. Describe how Cube SP and Perimeta connect the service provider network.
5. Describe the differences between Cube and Perimeta.
6. Describe the options for emergency calling.
7. Describe the principles of lawful intercept
8. Describe the network components used for Cisco Collaboration Edge Architecture
9. Describe the call flow and use cases for Collaboration Edge Architecture.
10. Describe the call flow and use cases for mobile and remote access.
11. Describe the call flow and use cases for Cisco Jabber® Guest
12. Describe session boarder controller redundancy and capacity capabilities.
13. Describe Collaboration Edge Architecture redundancy and capacity capabilities.
14. Describe how session boarder controllers are licensed
15. Describe how collaboration edge infrastructure is licensed.

HCS Service Fulfillment Layer

1. Describe the purpose of the HCS fulfillment layer of an HCS environment
2. Recall the tools used to in the fulfillment layer of an HCS environment.
3. Describe where data is stored in an HCS implementation.
4. Describe the role and information flow of the Cisco Unified Communications Domain Manager in an HCS environment
5. Access the self-service portal and administer a user.
6. Describe how Cisco Unified Communications Domain Manager is integrated with Lightweight
7. Directory Access Protocol (LDAP).
8. Describe how Cisco Unified Communications Domain Manager is integrated with single sign-on (SSO).
9. Describe how redundancy and disaster recovery is provided for Hosted Collaboration Mediation Fulfillment servers.
10. Describe how redundancy and disaster recovery is provided for Cisco Unified Communications Domain Manager servers
11. Describe the licensing model for HCS.
12. Describe the difference between management and application licenses.

HCS Conferencing

1. Describe the options available for Cisco phone, TelePresence® and room-based TelePresence systems.
2. Describe the Cisco Collaboration Meeting Rooms (CMR) solution.
3. Describe the architecture used by HCS to connect to CMR
4. Describe how CMR is licensed in and HCS environment
5. Describe large enterprise options for conferencing.
6. Describe the call flows for CMR
7. Describe redundancy and licensing for large enterprise conferencing solutions
8. Describe Lync integration architecture, licensing and redundancy

HCS Assurance and Reporting

1. Describe the monitoring capabilities provided by Hosted Collaboration Mediation Fulfillment.
2. Describe the main features of the Cisco Prime™ Collaboration Assurance in and HCS network.
3. Describe how Cisco Prime Collaboration Assurance is integrated with an HCS environment.
4. Log in to Cisco Prime Collaboration Assurance and view main summary pages and specific devices in the Device Work Center.
5. View alarms and call statistics.
6. Describe the licensing model for Cisco Prime Collaboration Assurance in a HCS environment.

Lab Outline

1. HCS Deployment Models
2. Documentation
3. Aggregation Deployment Models
4. End-User Experience
5. Collaboration Meeting Rooms
6. Collaboration Customer Scenarios
7. HCMF reportin
8. Cisco Prime Collaboration Assurance Monitoring