Visão Geral

A obtenção da certificação CCIE Collaboration prova as suas competências com soluções de colaboração complexas. Para obter a certificação CCIE Collaboration, passa dois exames: um exame de qualificação que abrange as principais tecnologias de colaboração, e um exame prático de laboratório que abrange soluções de colaboração empresarial ao longo de todo o ciclo de vida da rede, desde a concepção e implementação até à operação e optimização.

Pre-Requisitos

• Recomenda-se aos candidatos da CCIE que tenham cinco a sete anos de experiência na concepção, implantação, operação e optimização de tecnologias e soluções de colaboração antes de prestarem o exame.
  

Informações Gerais

Carga Horária: 40h

• Se noturno este curso é ministrado de Segunda-feira à sexta-feira, das 19h às 23h
• Se aos sábados este curso é ministrado das 9h às 18h
• Se in-company por favor fazer contato para mais detalhes.

Formato de entrega: 

• 100% on-line ao vivo, via Microsoft Teams na presença de um instrutor/consultor ativo no mercado.
• Nota: não é curso gravado. 

Lab:

• Laboratório + Exercícios práticos

Materiais

Conteúdo Programatico

Protocols and APIs (10%)

1. IP collaboration signaling protocols
2. Media Negotiation
3. Media Path Optimization
4. SIP header
5. Media protocols
6. DTMF relay
7. Messaging protocols
8. Collaboration APIs

Infrastructure and Quality of Services (10%)

1. Network services
2. Troubleshoot layer 2 and layer 3 network connectivity issues
3. Quality of Service for Collaboration applications and endpoints on LAN/WAN/WLAN (Cisco IOS-XE and AireOS)
4. Troubleshoot voice and video quality issues
5. Call Admission Control
6. Certificate management

Call Control and Dial plan (20%)

1. Global dial plans
2. Fundamental dial plan features on Unified CM
3. Advanced dial plan features on Unified CM
4. URI and domain-based routing
5. Unified CM telephony features
6. Audio and video codec selection
7. SIP trunking
8. Securing SIP trunks on UCM
9. UDS in a multi-cluster environmen
10. Unified CM database replication
11. Dial plans on CUBE
12. SIP-SRST and E-SRST
13. Dial plans on Expressway Series

Endpoints and User Management (10%)

1. Hardware and software endpoint registration in a multi-cluster environment
2. Mixed mode and Security By Default (SBD) on Unified CM
3. Securing endpoints
4. Collaboration endpoints and infrastructure using IPv6
5. Endpoint features
6. User authentication and authorization
7. Self-provisioning

Edge Services (20%)

1. ISDN PRI gateways
2. SIP trunks using CUBE
3. SIP normalization and SDP normalization
4. Securing SIP trunks on CUBE
5. Stateful box-to-box redundancy on CUBE (Cisco IOS-XE)
6. Network and application level security on Cisco IOS-XE
7. Firewall traversal in a Collaboration solution
8. Expressway Series traversal communications
9. Mobile and Remote Access (MRA)
10. Network and application level security on Expressway Series
11. Webex Edge and Webex Hybrid Services
12. Third-party interoperability and federation

Media Resources and Meetings (15%)

1. Media resources
2. Rendezvous conferencing
3. Ad-hoc conferencing
4. Scheduled meetings
5. CallBridge and WebBridge on Cisco Meeting Server
6. High availability on Cisco Meeting Server
7. Secure conferencing on Cisco Meeting Server

Collaboration Applications and Services (15%)

1. On premise IM&P servers and clients
2. Presence
3. IM&P server integration with external database for Persistent Chat and Group Chat
4. Cisco Unity Connection voicemail integration
5. Cisco Unity Connection voicemail features
6. Cisco Unity Connection voicemail dial plan
7. Mobility features
8. Extension Mobility Cross Cluster (EMCC)
9. Audio and video call recording architectures
10. Secure call recording
11. Cisco Unified Contact Center Express (UCCX)
12. Contact Center agent desktop (Finesse)